Hub Terms and Conditions
These Terms and
Conditions consist of clauses relating to JCA questionnaires, reports,
JCA Hub you agree to be bound by the Terms and Conditions contained within this
these Terms and Conditions, “JCA” and “we” means JCA Global Ltd and “you” means
the person that is logging onto and using the JCA Hub.
“Accredited User” means someone who has been
trained and accredited in one or more JCA Questionnaire or JCA Standard
“Administrative User” means someone who uses
the JCA Hub to administer JCA Questionnaires and associated reports on behalf
of one or more Accredited Users;
“JCA Questionnaire” means one of JCA’s
psychological questionnaires and the associated reports for which JCA provides
training in order for a person to be accredited in the use of the questionnaire
and associated reports, for example, but not limited to: Emotional Intelligence
Profile Executive report, Emotional Intelligence Profile Development Summary,
Emotional Intelligence Profile Snapshot, Team Emotional Intelligence Profile, Leadership
Climate Indicator and associated individual or group reports, Personality Type
Profile and associated reports, and 360 questionnaires and associated reports;
“JCA Standard Programme” means one of JCA’s
standard programmes for which JCA provide masterclass training in order for a
person to be accredited in the use and delivery of the programme and associated
materials, for example, but not limited to Introduction to Emotional Intelligence,
Managing with Emotional Intelligence, Leading with Emotional Intelligence, Introduction
to Emotional Intelligence, Organisational Climate Change, and Developing Teams
through Emotional Intelligence;
“JCA Materials” means any electronic or paper
based materials produced by JCA and includes, but is not limited to,
facilitator guides, participant workbooks, presentation slide decks, paper
handouts, activity materials (such as feelings grid, or attitude grid
materials), memory jogging or summarising card, journals, and mats.
1.3 These Terms
and Conditions apply to your ongoing use of the JCA Hub, JCA Questionnaires,
JCA Standard Programmes and JCA Materials to the exclusion of any other terms
and conditions specified by you or any of our previous terms and conditions.
1.4 If you
are an Accredited User, the training course you attend, if successfully passed,
may accredit you personally in one or more JCA Questionnaires or JCA Standard
Programmes. You must be accredited in each JCA Questionnaire or JCA Standard
Programme before you use it, for example, but not limited to, purchase and use
with a non-accredited individual, such as a coachee or workshop participant.
For the avoidance of doubt your accreditation in a JCA Questionnaire or JCA
Standard Programme does not accredit or give permission for others in your
organisation or any other third party to use said JCA Questionnaire or JCA
1.5 If you
are an Administrative User you may administer JCA Questionnaires and associated
reports on behalf of Accredited Users within your organisation.
and specifications of JCA Questionnaires, JCA Materials and JCA Standard
Programmes are correct at the time of publication in JCA's current price list
or other relevant literature, but are subject to change without notice. JCA
Questionnaires, JCA Materials and JCA Standard Programmes may also be withdrawn
courses, JCA Questionnaires, JCA Standard Programmes and JCA Materials are
supplied on the understanding that JCA does not have any liability of any kind (including
negligence) to you or third parties in connection with the training or your use
of JCA Questionnaires, JCA Standard Programmes or JCA Materials.
will use JCA Questionnaires, JCA Standard Programmes and JCA Materials that you
are accredited for with all the skill, care, diligence and professionalism expected
of an experienced and professional coach or facilitator and in-line with The
British Psychological Society Code of Ethics and Conduct. See https://beta.bps.org.uk/sites/beta.bps.org.uk/files/Policy%20-%20Files/Code%20of%20Ethics%20and%20Conduct%20%282009%29.pdf.
will ensure you have suitable insurance in place to cover your practice.
for JCA Questionnaires which can be used stand-alone, if accredited, you will
use and deliver JCA Standard Programmes in their entirety and as defined by JCA
in the facilitator handbook. For clarity you will not use individual
components, sections, activities or JCA Materials from a JCA Standard Programme.
Permission may be separately granted for you to use individual components,
sections, activities or JCA Materials from a JCA Standard Programme. This would
normally involve a JCA consultant reviewing your proposed use and there may be
a charge associated with this process and ongoing use. Please contact us for
more information. This clause is in place, in part, to ensure the JCA Standard
Programmes ar used as designed and therefore reduce the risk of any issues
arising through the use of the programmes.
You will not provide assistance or JCA Materials
to any individual or third party not accredited in a JCA Questionnaire or JCA
Standard Programme to lead workshops, coach teams or individuals or lead
sessions using said JCA Questionnaire, JCA Standard Programme or JCA Materials.
You commit to ensuring that every JCA Questionnaire
that requires a debrief session, for example, but not limited to: Emotional
Intelligence Profile Executive report and Emotional Intelligence Profile
Development Summary report, is delivered to an individual with a debrief
Questionnaire and report confidentiality must be upheld. Reports are the property of the individual
named on the report. You should take reasonable pre-cautions to ensure the
privacy of this information as well as will upholding relevant local
laws on data protection and data privacy.
2.7 If an Accredited User or an Administrative User leave your
organisation you will ensure their login is disabled, or you will contact JCA
for assistance in actioning this.
3. Purchase of JCA Materials
to availability, JCA normally dispatches standard (non-personalised) JCA Materials
within 5 business days, but in any event within 30 calendar days, following
receipt of funds paying for, or a valid purchase order for, the order.
delivery charges, based on a next day courier service, to cover postage and
packaging will apply to all paper based JCA Materials.
will not accept any JCA Materials for return except for within one month of
dispatch by JCA for defective goods. JCA will not reimburse any
shipping or delivery costs incurred to return JCA Materials.
4. Intellectual Property
acknowledge that any and all of the Copyrights, Trademarks and other
intellectual property rights used or embodied in or in connection with your use
of JCA Questionnaires, JCA Standard Programmes and JCA Materials will remain
the property of JCA.
You may not modify or copy any of the JCA Questionnaires,
JCA Standard Programmes, or JCA Materials for resale, rental, give away or any
other form of distribution without the prior written consent of JCA. All rights
title and interest in the JCA Questionnaires, JCA Standard Programmes and JCA Materials
will remain with JCA.
5. Each of
the above and below Terms and Conditions shall be read and construed
independently of each other so that if one or more is held to be invalid for
any reason whatsoever, then the remaining Terms and Conditions shall be valid.
Further, if any Term or Condition is found to be void, but would be valid if
some part of it were deleted, then such Term or Condition shall apply with such
modification as may be necessary to make it valid and effective.
granted under these Terms and Conditions are not assignable, transferable,
saleable or subject to sub-license agreement without the prior written approval
failure at any time or for any period to enforce any one or more of these Terms
and Conditions shall not be a waiver of them or a waiver of our right to
enforce such Terms and Conditions in the future.
shall not be responsible for any failure to perform our obligations due to
circumstances beyond our control.
9. We reserve
the right to change these Terms and Conditions at any time without prior notice
These Terms and Conditions are governed by
English Law and we and you submit to the exclusive jurisdiction of the English
your privacy is our top priority. We adhere to the following principles to
protect your privacy in relation to your use of the JCA Hub software (“JCA Hub”)
created by JCA Global Ltd (“JCA”) for computing devices, including laptops,
desktops and mobile devices. The JCA Hub is a development and assessment
administration tool which is configurable for JCA’s clients.
using the JCA Hub, you are consenting to our processing of your information as
means using software on a computer/hand held device or using or touching
information in any way, including, but not limited to, collecting, storing,
deleting, using, combining and disclosing information, all of which activities
will take place in the European Economic Area under UK data protection
handle your information in accordance with applicable UK data protection laws.
JCA Hub obtains the information you, or an administrator on your behalf,
provide when you access and use the system. When you register with us and use
the JCA Hub, you generally provide (a) your name, email address, user name,
password and other registration information; (b) progress-related information,
such as when you complete answers to a questionnaire; (c) information you
provide us when you contact us for help; (d) information you enter into our
system when using the JCA Hub, such as additional profile information.
may also use the information you provide to us to contact you from time to time
to provide you with important information, required notices and marketing
protect your personal information and will only provide it to third parties:
(1) with your consent; (2) where it is necessary to carry out your
instructions; (3) as reasonably necessary in order to provide our features and
functionality to you; (4) when we reasonably believe it is required by law,
summons or other legal process; or (5) as necessary to protect the rights,
property, or safety of JCA, our clients, and the public.
captured on the JCA Hub is processed and stored at Fasthosts Internet Limited.
Fasthosts Internet Limited is registered with the Information Commissioner’s
Office (Registration Number: Z2154514).
data is managed by JCA Global Ltd. JCA is registered with the Information
Commissioner’s Office (Registration Number: Z5176267).
Hub users’ contact information, response data and ratings are accessible to a
limited number of specifically authorised employees of JCA. All operators are
employed under contracts that set down strict confidentiality regulations
governing their behaviour.
details may be used by JCA to invite JCA Hub users to take part in research and
surveys related to the self-assessment or 360-degree feedback process.
Participation in these research and surveys is entirely voluntary.
addition, the JCA Hub may collect certain information automatically, including,
but not limited to, the type of computing device you use, your computer’s
unique device ID, the IP address of your computer, your computer’s operating
system, the type of Internet browsers you use, and information about the way
you use the JCA Hub.
JCA Hub does not collect precise information about the location of your
you complete a JCA Psychometric Questionnaire (e.g. Emotional Intelligence
Profile (EIP), Leadership Climate Indicator (LCI), Personality Type Profile
(PTP)), you will be asked to provide some personal information such as your
age, gender, and job seniority level. We collect and store this information in
order to perform statistical analyses of our Questionnaires and to conduct
research studies. This information is kept strictly confidential. Questionnaire
response data is accessible by JCA.
completing a Questionnaire, you agree that the data you give when completing
the Questionnaire can be used by JCA for research purposes, which will help to
improve future versions of the Questionnaire. No individual will be identified
or identifiable in any research findings or results created from such data
since the data we use for research purposes is anonymised. If you do not want
your data to be used in this way, please do not complete the Questionnaire.
responses will be compiled, and typically findings will be made available to
you in the form of a report. Some JCA Psychometric Questionnaire reports will
need to be fed back to you by an accredited Feedback Facilitator. The Feedback
Facilitator may be a JCA employee or a third party instructed by you, JCA or
your employer. If you do not want your data to be used in this way, please do
not complete the Questionnaire.
can stop all further collection of information by the JCA Hub by not accessing
and using the JCA Hub.
keep your information for as long as your account is active or as needed. For
example, we may keep certain information even after you close your account if
it is necessary to comply with our legal obligations, meet regulatory
requirements, resolve disputes, prevent fraud and abuse, or enforce this
Security and Data
maintain strict security standards with a view to preventing unauthorised
access to your data. We use leading technologies such as (but not limited to)
data encryption, firewalls and sever authentication to protect the security of
your data. JCA observe these privacy standards and any third parties who work
with and for us (as they may do to provide services connected with this JCA Hub)
are required to observe these privacy standards.
JCA Hub uses "cookies", a technology that installs information on a
website user's computer to permit the website to recognise future visits using
that computer. Cookies enhance the convenience and use of the website.
example, the information provided through cookies is used to recognise you as a
previous user of the website, to track your activity at the website in order to
respond to your needs, to offer personalised web page content and information
for your use, to automatically populate online forms with your personal
information for your convenience, and to otherwise facilitate your website
experience. You may choose to decline cookies if your browser permits, but
doing so may affect your use of this website and your ability to access or use
certain website features.
are responsible for keeping your computer, phone or tablet (or any other device
you use to access the JCA Hub) secure both physically (by ensuring that nobody
else handles it) and electronically (by avoiding loading or running any
software on it that might pose a security risk), and keeping all passwords
as continued use is deemed approval of all changes.
you have any questions regarding privacy while using the JCA Hub, or have
questions about our practises, please contact us via email at email@example.com.